1. General Information

1.1 About Us

3. Products and Services

3.1 Product Information

We strive to provide accurate product descriptions, images, specifications, and pricing. However:

• Product colors may vary slightly due to monitor settings
• Actual products may differ slightly from images
• Specifications are based on manufacturer information
• Errors in descriptions or pricing may occur

3.2 Product Availability

• Product availability is subject to change without notice
• We reserve the right to limit quantities sold
• “In Stock” status is not a guarantee of availability
• We will notify you if an ordered item becomes unavailable

3.3 Pricing

3.4 Promotions and Discounts

• Promotional offers are valid for limited periods
• Discount codes are subject to specific terms and conditions
• Promotions cannot be combined unless explicitly stated
• We reserve the right to modify or cancel promotions at any time

4. Orders and Payments

4.1 Placing an Order

When you place an order:

• You are making an offer to purchase the selected products
• You will receive an order confirmation email
• Order confirmation does not guarantee acceptance
• We reserve the right to accept or decline any order

4.2 Payment Methods

We accept the following payment methods through PayHere payment gateway:

• Credit cards (Visa, MasterCard)
• Debit cards
• Bank transfers
• Digital wallets and mobile payments

4.3 Payment Processing

• All payments are processed securely through PayHere
• We do not store your full credit/debit card information
• Payment must be received before order processing
• You will receive a payment confirmation email

4.4 Order Total

Your total order amount includes:

• Product price(s)
• Applicable taxes
• Delivery charges
• Any processing fees (if applicable)

5. Shipping and Delivery

5.1 Delivery Area

We currently deliver to addresses within Sri Lanka only.

5.2 Delivery Timeline

Typical delivery times:

• Colombo and suburbs: 2-3 business days
• Other cities: 3-5 business days
• Remote areas: 5-7 business days

Estimated delivery times are provided at checkout. Timelines are estimates and not guarantees.

5.3 Delivery Responsibilities

6. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information about:

• Return eligibility and conditions
• Return process and timeline
• Refund processing
• Exchanges
• Damaged or defective products

7. Intellectual Property Rights

7.1 Ownership

All content and materials on our website are protected by intellectual property laws, including:

• Text, images, graphics, logos
• Product descriptions and photos
• Website design and layout
• Software and code
• Trademarks and brand names

7.2 Limited License

You may:

• Access and use our website for personal, non-commercial purposes
• View and print content for personal reference

You may not:

• Reproduce, distribute, or modify any content
• Use content for commercial purposes without written permission
• Remove copyright or trademark notices
• Use automated tools to extract content (scraping)

9. Dispute Resolution

9.1 Governing Law

These Terms are governed by the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts in Sri Lanka.

9.2 Dispute Resolution Process

In the event of a dispute:

1. Contact Us First: Reach out to our customer support team
2. Negotiation: We will attempt to resolve the matter amicably
3. Mediation: If negotiation fails, we may agree to mediation
4. Legal Action: As a last resort, disputes may be resolved through courts

10. Amendments and Updates

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion.

When we make significant changes:

• The “Last Updated” date will be revised
• We may notify you via email or website notice
• Continued use after changes constitutes acceptance

It is your responsibility to review these Terms periodically for updates.